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Day 19: Enhancement of System Usability and Audit Preparation Activities

I have received comments and suggestions to enlarge and improve the overall appearance of the system, including increasing the size of the wording to make the content more visible and easier to navigate. I believe this enhancement is important to ensure users feel comfortable and find it convenient to complete their tasks when using the system. Therefore, I made the necessary improvements, and the system is now clearer and more user-friendly. In addition, I conducted several tests while inserting the procedure steps and identified an issue that needed to be resolved, which I successfully managed to fix.

Furthermore, in preparation for the audit of zakat collection, Encik Rosli asked me to gather information and familiarise myself with the responsibilities and job processes of the amil, who are responsible for collecting zakat and distributing it with proper authorisation. I also gained knowledge about the role of corporate agents involved in the collection process. After conducting some research and referring to the Peraturan-Peraturan Amil (Pelantikan dan Peraturan Am) (Terengganu) 2019, I was able to identify the responsibilities and job scope of both the amil and corporate agents. I also outlined possible audit procedures for the collection process, along with the associated risks that need to be considered, and shared my findings with the audit unit.

This experience has enhanced my understanding of both system development and audit practices. I realised that even small improvements in system design can significantly impact user experience. Additionally, through the research conducted, I was able to connect theoretical knowledge with real-world applications, especially in understanding the responsibilities and risks involved in zakat collection. This has also improved my problem-solving skills and ability to work more independently when completing assigned tasks.

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